Before discovering Tengo, Carrefour Pro had no advanced process for detecting and analyzing tenders, which made the task time-consuming. The method relied on Excel spreadsheets and manual document analysis, which limited Carrefour Pro’s ability to identify and respond to tenders proactively and efficiently.

The introduction of Tengo marked a turning point in its approach to tenders. Won over by its innovation, Carrefour Pro adopted Tengo with the goal of industrializing its tender responses.

Tender analysis capacity increased by 150%

Before Tengo, Carrefour Pro could analyze around ten tenders a week. That figure rose to 25 with Tengo.

“With Tengo, we have considerably increased our analysis capacity. This efficiency allowed us to set a target of responding to four tenders a week, an ambition now within reach thanks to Tengo.”
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Better collaboration

Coordination within the public tenders team has also improved. Tengo’s collaborative features make it easier to distribute work and assign responsibilities across the different tenders. With Tengo, the team can assign owners for each tender and add notes and comments. This feature enables better knowledge sharing within the team.

Tengo helps us anticipate contracts by letting us build relationships with buyers even before tenders are published, strengthening Carrefour Pro’s reputation in this sector.
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Anticipating contracts

“In public procurement, it is crucial to build a relationship with buyers, sometimes even before the tender is published. Tengo gives Carrefour Pro the ability to gather all the information on upcoming tenders and obtain the contacts of the people to approach upstream, even before the tender is published.

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Minimal implementation time

Implementing Tengo was remarkably fast, offering a turnkey solution for Carrefour Pro.

“The Tengo rollout went very smoothly. In just a few minutes, we were able to fully integrate this tool into our system, a testament to its remarkable adaptability and effectiveness.”

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Tengo features users value most

• The opportunity feeds represent a considerable time saving, as this feature lets Carrefour Pro be notified of the most relevant tenders in a centralized way.
• The Go / No-go lets Carrefour Pro sort tenders quickly and efficiently, optimizing the selection of the most relevant ones.
• Instant analysis lets Carrefour Pro structure its approach in a prioritized way, offering a clear and organized view of the information, which is a real time saving.

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Future goals with Tengo

Carrefour Pro plans to make use of Tengo’s upcoming features, in particular the dashboards and the response support for technical proposals, to further increase its efficiency and the quality of its tender responses.